阿里国际站-高级AI产品经理-AI Agent+CRM方向

1、负责AI+CRM、AI+销售及AI SDR相关产品的规划与设计，推动智能化销售工具在B2B场景中的落地应用。 2、深入理解销售流程与客户旅程，结合AI能力（如自然语言处理、智能推荐、对话机器人等），打造高效、可扩展的销售赋能产品。 3、与算法、工程、运营及销售团队紧密协作，定义产品需求、验证技术可行性，并推动产品从0到1的快速迭代与上线。 4、持续跟踪市场趋势与竞品动态，结合用户反馈优化产品体验，提升线索转化率、销售效率及客户满意度。 5、输出产品文档、使用指南及培训材料，支持全球业务团队高效使用AI销售产品，并沉淀最佳实践。 1、Lead the planning and design of AI-powered CRM, AI-driven sales, and AI SDR products, driving the adoption of intelligent sales tools in B2B scenarios. 2、Deeply understand sales processes and customer journeys, and leverage AI capabilities (e.g., NLP, intelligent recommendation, conversational agents) to build efficient and scalable sales enablement products. 3、Collaborate closely with algorithm, engineering, operations, and sales teams to define product requirements, validate technical feasibility, and accelerate end-to-end product iteration and launch from 0 to 1. 4、Continuously monitor market trends and competitor developments, and optimize product experience based on user feedback to improve lead conversion rates, sales efficiency, and customer satisfaction. 5、Produce product documentation, user guides, and training materials to support global business teams in effectively utilizing AI sales products and institutionalize best practices. 【任职要求】 1、本科及以上学历，计算机、人工智能、市场营销或相关专业背景。 2、3年以上B2B SaaS产品经验，具备AI+CRM、AI销售或SDR工具类产品设计经验者优先。 3、熟悉主流CRM系统（如Salesforce、HubSpot）及AI在销售场景的应用逻辑，对LLM、对话式AI、自动化工作流有实践经验。 4、具备优秀的跨团队协作能力与产品推动力，能高效对接技术与业务需求，确保产品高质量交付。 5、英语可作为工作语言，具备国际化视野，能适应跨时区协作，有阿里国际生态或跨境电商相关经验者加分。 1、Bachelor’s degree or above in Computer Science, Artificial Intelligence, Marketing, or a related field. 2、3+ years of B2B SaaS product experience; candidates with hands-on experience in AI+CRM, AI sales, or SDR tooling products are strongly preferred. 3、Familiar with mainstream CRM systems (e.g., Salesforce, HubSpot) and the application logic of AI in sales scenarios; practical experience with LLMs, conversational AI, and workflow automation is required. 4、Excellent cross-functional collaboration and product execution skills, capable of bridging technical and business needs to ensure high-quality product delivery. 5、Proficient in English as a working language, with an international mindset and ability to collaborate across time zones; experience within the Ali International ecosystem or cross-border e-commerce is a plus.