蚂蚁国际-Antom AI Product Manager-全球产品

1. 负责 Antom Copilot 产品的整体规划与落地，面向全球商户提供智能 AI Agent 服务，覆盖商户入驻、集成、运维、运营、风控、支付成功率优化等全生命周期场景，帮助商户实现业务增长与运营效率提升； 2. 打造多领域专家 AI Agent 能力，整合调用各領域专业能力，高效响应并解决商户复杂问题，通过主动渗透和智能服务实现 Copilot 门户全场景覆盖，基于数据持续运营提升用户渗透率； 3. 建设统一支付大模型，基于支付数据进行模型训练，实现支付方式智能推荐、抗辩策略升级、风险报告分析等能力，持续提升支付成功率和拒付抗辩成功率等关键指标； 4. 构建 Agent 自我学习进化和拟人化能力，包括知识库自动化获取、问题识别准确性优化、用户行为习惯记忆与主动提醒等，打造极致的商户自助服务体验； 5. 探索 AI 在产品经理工作场景中的应用，沉淀方法论与最佳实践，推动 AI 提效工具在团队内的落地与推广，提升整体产研效率； 6. 与算法、工程、设计、业务、运营等团队紧密协作，推动产品高质量交付，协同海外团队完成产品本地化，确保产品满足全球市场需求； 1. Own the overall planning and execution of Antom Copilot product, providing intelligent AI Agent services to global merchants, covering the entire merchant lifecycle including onboarding, integration, operations, risk management, and payment success rate optimization, helping merchants achieve business growth and operational efficiency; 2. Build multi-domain expert AI Agent capabilities, integrate and leverage cross-functional expertise to efficiently respond to and resolve complex merchant queries, achieve full scenario coverage of Copilot portal through proactive penetration and intelligent services, and continuously improve user penetration rate through data-driven operations; 3. Build unified payment large language model, conduct model training based on payment data, enable capabilities such as intelligent payment method recommendation, chargeback strategy upgrade, risk report analysis, continuously improve payment success rate and chargeback dispute success rate; 4. Build Agent self-learning evolution and anthropomorphic capabilities, including automated knowledge base acquisition, problem identification accuracy optimization, user behavior habit memory and proactive reminders, creating an exceptional merchant self-service experience; 5. Explore AI applications in product management workflows, establish methodologies and best practices, drive AI-powered efficiency tools adoption across the team to enhance overall product and R&D efficiency; 6. Collaborate closely with algorithm, engineering, design, business, and operations teams to deliver high-quality products, work with overseas teams on product localization, ensure the product meets global market needs; 【任职要求】 1. 本科及以上学历，计算机、人工智能、商科或相关专业，5 年以上产品经理经验，有完整的产品从 0 到 1 及规模化经验，有支付/金融背景优先； 2. 具备 AI 产品或项目经验，熟悉大模型、Agent、RAG、知识图谱等技术应用，有 AI 驱动产品成功案例者优先； 3. 优秀的逻辑思维能力、数据分析能力和用户洞察力，能够通过数据驱动产品持续优化，建立渗透率、成功率等核心指标体系； 4. 英文流利，可作为工作语言进行书面和口头沟通，具备全球化视野和跨境业务经验者优先； 5. 有支付行业、SaaS 产品、B2B 产品或商户运营相关经验者优先，熟悉支付成功率优化、拒付抗辩、风控策略等领域者优先； 6. 对 AI 提效有热情，有运用 AI 工具优化工作流程、沉淀方法论并推动团队提效经验者优先； 1. Bachelor's degree or above in Computer Science, AI, Business, or related fields. 5+ years of product management experience with proven track record of building products from 0 to 1 and scaling; Candidates with experience in payment or fintech industry are preferred. 2. Hands-on AI product or project experience, familiar with LLM, Agent, RAG, Knowledge Graph and related technologies. Candidates with successful AI-driven product cases are preferred; 3. Excellent logical thinking, data analysis, and user insight capabilities, able to drive continuous product optimization through data-driven approaches and establish core metrics such as penetration rate and success rate; 4. Fluent in English (written and spoken) as a working language. Global mindset and cross-border business experience are strong plus; 5. Experience in payment industry, SaaS products, B2B products, or merchant operations is a plus. Familiarity with payment success rate optimization, chargeback dispute, risk management strategies is preferred; 6. Passionate about AI-powered efficiency improvement. Experience in leveraging AI tools to optimize workflows, establish methodologies, and drive team-wide efficiency gains is a strong plus;