欧洲IT运维高级工程师 IT Support Engineer – Europe

Key Responsibilities: 1. Requirement Collection & Solution Implementation​ -Gather and consolidate IT requirements from European overseas offices; develop response plans and oversee implementation. -Provide on-site IT support as needed, including international travel. 2. Project Coordination & Management​ -Coordinate and track IT projects, ensuring milestones and deliverables are met. 3. IT Operations & Incident Management​ -Manage IT operations including incident and fault management. -Perform daily troubleshooting and continuously optimize IT services. 4. Budget & Cost Management​ -Prepare IT budgets and monitor IT expenditures. 5. Asset Management & Digitalization​ -Manage day-to-day IT assets: procurement forecasting, process optimization, statistics, coordination, and asset digitalization. 6. Overseas Infrastructure Coordination​ -Coordinate and implement other IT infrastructure tasks for overseas offices (e.g., leased lines, printer rentals, etc.). 7. Other IT-related duties​ as assigned. 负责欧洲海外办事处，需根据需要出国提供IT支持，并具备IT基础设施0-1级搭建经验。 1. 收集并整理IT需求，制定响应方案并负责实施 2. 协调并跟进IT项目管理 3. IT运维管理，例如IT事件管理和IT故障管理 4. 日常排查IT问题并优化IT服务 5. 制定IT预算并管理IT支出 6. IT资产的日常管理、采购预测、流程优化、统计和协调，以及资产业务的数字化 7. 协调并实施海外办事处其他IT基础设施相关工作，例如链路租赁、打印机租赁等 8. 其他IT相关工作。 【任职要求】 Bachelor’s degree or above in Information Technology or a related field; 3+ years of IT operations management experience. Excellent communication skills in both English and Chinese. Qualifications: 1. Proficient in daily operation and maintenance of Windows, Mac, and Linux systems. 2. Solid networking knowledge – capable of diagnosing and resolving small LAN issues. 3. Strong communication and stress management skills. 4. Good team player with a strong willingness to learn. 5. Overseas IT operations experience and EU permanent residence permit (Green Card) preferred. 1. 本科及以上学历，信息技术相关专业，3年以上IT运维管理经验。优秀的英语和中文沟通能力。 2. 熟悉Windows、Mac、Linux等操作系统的日常运维。 3. 具备网络知识，能够诊断和处理小型局域网故障。 4. 沟通能力强，抗压能力强。 5. 具有良好的团队合作精神和学习意愿。 6. 拥有海外IT运维经验和欧盟绿卡者优先考虑。